![]() Items sold by HP.com are not for immediate resale. These terms apply only to products sold by HP.com reseller offers may vary. Correct prices and promotions are validated at the time your order is placed. Despite our best efforts, a small number of items may contain pricing, typography, or photography errors. Quantity limits may apply to orders, including orders for discounted and promotional items. Price protection, price matching or price guarantees do not apply to Intra-day, Daily Deals or limited-time promotions. Prices, specifications, availability and terms of offers may change without notice. We greatly value your business and appreciate your ongoing patience as we work to get your order to you. We will send updates by email as soon as they are available. You may check your order status via our Track My Order page ( Click Here to log in). Our website reflects current product availability but circumstances are dynamic. Our Community is comprised of volunteers - people who own and use HP devices.We are working to meet the current extraordinary customer demand for our products. The Community is a separate wing of the HP website - We are not an HP business group. Thank you for participating in the HP Community. When the website support page opens, Select (as available) a Category > Topic > SubtopicĮnter the type and name of your HP device NOTE: Content depends on device type and Operating SystemĬategories: Alerts, Access to the Print and Scan Doctor (Windows), Warranty Check, HP Drivers / Software / Firmware Updates, How-to Videos, Bulletins/Notices, Lots of How-to Documents, Troubleshooting, Manuals > User Guides, Product Information (Specifications), more Printer Home Page - References and Resources – Learn about your Printer - Solve Problems Reminder: The only actual solution is to replace the printer. Search the Community for " Solution Center" - sort the results by Date - open / read those threads that are of interest to you. If you do not like the recommended options, do not want to use these, or wish to see more, Message includes a link to the TKB article on the subject. There are options, both recommended and others that are "not supported" but do work according to those who have used them.įor those printers affected by the loss of Flash,Ī collection of the recommended options are included in this Post: This causes the "startup" menu of the Solution Center to fail when you try to open the software. ![]() The old Solution Center Scan software is located in "Digital Imaging"Ĭ:\Program Files (x86)\HP\Digital Imaging\bin\įind and Double-Click on scan File name / executable.įlash has been permanently disabled as of 1. The exact name of the "HP Scan" executable might be different for one or another printer / software. Scanning options are available - several scan programs / applications, in fact, are available for Windows 10. PDF printing is still likely possible using Adobe Reader DC You should still be able to print from applications (Word, for example). The printer software itself - assuming it is still installed - is very likely still usable. There is no actual fix for the interface - the old software depended on Flash and Flash is "no more". HP does not post phone numbers or email in Community messages. These might be scammers trying to steal your information / money. Business PCs, Workstations and Point of Sale Systemsĭo NOT respond to individuals who post phone numbers or email addresses.Printer Wireless, Networking & Internet.DesignJet, Large Format Printers & Digital Press.Printing Errors or Lights & Stuck Print Jobs. ![]()
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